Terms and Conditions

Acceptance of Terms

By accessing and using the services provided by Multify Solutions Pvt. Ltd. ("Company", "we", "our", or "us"), you accept and agree to be bound by the terms and provision of this agreement.

Company Information

Multify Solutions Pvt. Ltd. is a technology solutions company headquartered in Raipur, Chhattisgarh, India. We specialize in providing innovative software solutions for the BFSI (Banking, Financial Services & Insurance) sector.

Our Services Include:

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms and Conditions.

You agree NOT to use our services:

• For any unlawful purpose or to solicit others to perform unlawful acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others
• To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
• To submit false or misleading information
• To upload or transmit viruses or any other type of malicious code

User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times.

Account Responsibilities:

1. Security: You are responsible for safeguarding the password and for maintaining the confidentiality of your account
2. Unauthorized Use: You must notify us immediately of any unauthorized use of your account
3. Account Information: Keep your account information updated and accurate
4. Multiple Accounts: You may not create multiple accounts for the same service without permission

Services and Availability

We reserve the right to withdraw or amend our services, and any service or material we provide, without notice. We will not be liable if for any reason all or any part of our services is unavailable at any time or for any period.

Service Level Commitments:

• Uptime: We strive to maintain 99.9% uptime for our core services
• Support: Technical support is available during business hours
• Maintenance: Scheduled maintenance will be communicated in advance
• Updates: We may update our services to improve functionality and security

Payment Terms

Payment terms vary depending on the service agreement. All fees are non-refundable unless otherwise stated in your service agreement.

Intellectual Property Rights

The services and their original content, features, and functionality are and will remain the exclusive property of Multify Solutions Pvt. Ltd. and its licensors.

Your Content:

• You retain ownership of content you submit to our services
• You grant us a license to use your content for service delivery
• You represent that you own or have rights to all content you submit
• We may remove content that violates these terms

Limitation of Liability

In no event shall Multify Solutions Pvt. Ltd., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages.

Data Security and Privacy

We implement appropriate security measures to protect your personal information. For detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.

Security Measures:

• End-to-end encryption for sensitive data
• Regular security audits and updates
• Access control and authentication systems
• Secure data centers with 24/7 monitoring
• Compliance with industry security standards

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon Termination:

• Your right to use our services ceases immediately
• We may delete your account and all associated data
• Outstanding payments remain due and payable
• Confidentiality obligations survive termination

Governing Law

These Terms shall be interpreted and governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Raipur, Chhattisgarh.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Contact Information

If you have any questions about these Terms and Conditions, please contact us: